We believe in making life-long connections through great communication.
What services does your web agency provide?
We provide a range of web design and development services, including website design, e-commerce development, mobile app development, content creation, and SEO optimization.
How long does it take to build a website?
The timeline for website development depends on the complexity of the project and the client's requirements. A simple website may take a few weeks, while a more complex site could take several months.
How much does it cost to build a website?
The cost of a website project depends on several factors, such as the complexity of the site, the features required, and the amount of content needed. We offer custom pricing for each project based on the client's specific needs and budget.
Do you offer website maintenance and support services?
Yes, we offer ongoing website maintenance and support services to ensure that our clients' sites are running smoothly and securely. This includes regular backups, software updates, security scans, and technical support.
What is your payment process?
We typically require a deposit upfront to begin work on a project, with the remainder due upon completion. We offer flexible payment options, including instalment plans and payment via credit card or PayPal.
Can you help with SEO optimization?
Yes, we provide SEO optimization services to help our clients improve their website's visibility and ranking in search engine results pages. This includes keyword research, on-page optimization, and off-page optimization strategies.
Do you provide content creation services?
Yes, we offer content creation services, including copywriting, photography, and videography, to help our clients create engaging and informative content for their websites and marketing materials.
What is your process for working with clients?
Our process typically involves an initial consultation to discuss the client's needs and goals, followed by a proposal outlining the project scope, timeline, and cost. Once the client approves the proposal, we move forward with design and development, providing regular updates and seeking feedback throughout the process.
“Working with Concept Lab was such an amazing improvement. They helped us to take our ideas further and create amazing UX.
Jessica Shepard from Slack
Our process begins with proper planning, which is critical to creating a fantastic website. We start with an in-depth mood-boarding and strategic conceptualizing process to ensure that we have a clear direction before we begin any design work. This stage sets the foundation for the rest of the project and ensures a smooth process down the road.
Next, we move on to sketching the possibilities with low-fidelity wireframes and prototyping, which we create using Figma. This allows for intense collaboration between ourselves and our clients, ensuring that we are on the same page and working towards the same goals. By starting with low-fidelity wireframes, we can iterate quickly and refine the design before moving on to the next stage.
Once we have a clear direction and have agreed on the wireframes and prototype, we move on to high-fidelity mockups. We use Figma for this stage as well, and we offer three rounds of revisions to ensure that our clients are completely satisfied with the design. This stage helps to ensure that there are no surprises when we start building the site and brings your vision to life.
Finally, our kickass web developers bring the fully custom site to life, following our Figma mockups with precision. Our team of developers is skilled in a variety of programming languages and technologies, allowing us to craft the perfect website that is optimized for performance, user experience, and search engine optimization.
We'll take the time to understand your vision and goals, and work with you to develop a customized plan to help you succeed. Let's work together to bring your brand to life and drive success.